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Returns and Exchanges

Bliss Danville appreciates your shopping with us.  We stand behind our products with focus on delivering the best customer service and experience.

If you are for any reason you are not satisfied with your purchase, service, received a damaged or defective item, please call us as soon as possible at 925-964-3804 or  email us at blissdanville@gmail.com and we will do our best to resolve your issue in a fair and timely manner.

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. For EXCHANGES, see details below.

Your Store Credit never expires. As we constantly refresh our inventory with new items on a weekly basis, we are more than happy to work with you to find a new purchase.

HOW WILL I RECEIVE MY STORE CREDIT?

We will issue a store credit in the form of a unique “discount code”, sent via email that you can apply to your next purchase. Please expect to receive this within 3 business days of the receipt of your return to our store.  Your returned items must be inspected and processed. We do not credit back shipping costs. Thank you for your understanding and patience!

WHERE DO I SEND MY RETURN?

Bliss Danville

408 Hartz Avenue

Danville, CA 94526

DO WE SEND RETURN LABELS?

We do not offer Return Labels at this time. Instead we offer daily 10% OFF discount codes so can receive savings on your online purchases!

ADDITIONAL RETURN DETAILS: 

  • Merchandise must be returned within 10 days from the receive date.
  • Merchandise must be unwashed and unworn.
  • Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email.
  • Sale Items are FINAL SALE!
  • All accessories are FINAL SALE!
  • Swimsuits, Bodysuits and Intimates are FINAL SALE!
  • We do not hold items for returns or exchanges.
  • Any returns past the policy of 10 days will not be accepted or store credited.

Exchanges

  • Exchanges must be the same item, but different size request.
  • We are not able to exchange for different items.
  • If you need a different size in your item, please contact us and we will confirm availability of the size and exchange if applicable.

Shoe Return Policy

  • Shoes must be UNWORN.
  • Merchandise must be in original packaging with the original invoice included.
  • Shoe returns must adhere to our Return Policy above.